Notification Defaults

Notification Defaults define the starting notification channels for Workspace-scoped events.

What this page controls

• Admins can set default channels per event key.
• Users inherit these defaults for Workspace-scoped events in their own notification settings.
• Users can override non-enforced Workspace events in their personal settings.
• Enforced events stay enabled even if a user would otherwise disable them.
• Account-scoped events such as chat.message, call.incoming, daily_digest, auth.new_login, auth.security, tenant.invitation, calendar sync, and device handoff are controlled from personal notification settings instead of Workspace defaults.

Related docs

• Personal overrides are documented in Notification Settings.
• Chat behavior that depends on these defaults is documented in Chats.